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Order Cancellation By KASTURI-B
Order Cancellation By CUstomer
In case of requests for order cancellations, Kasturi-b reserves the right to accept or reject requests for order cancellations for any reason.
As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 24 hours of making the order on the Site. For ready to be shipped products, the cancellation window is only 4 hrs from the point of placing the order.
We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of cancellation window.
Kasturi-b has the full right to decide whether an order has been processed or not. In the event of cancellation of order by the customer, we shall not refund the voucher, if any used against such order.