Kasturi-b intends to be 100% transparent at all times and thereby provides you with a detailed description of all its policies. We'd love to take you through our shipping policy and want you to know that we adhere to the constraints mentioned in the policy and ensure that all the product shipments take place in accordance to the policy norms.
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the courier. These alert emails will contain the tracking number and courier company’s website details along with expected date of delivery. You may also check the same on our order status page or by logging in to the ‘My Account’ section on our site.
Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.
No matter what category does the product belong to, we ship them all across the world. We are dedicated to delivering the products to you keeping in mind the promised delivery time. We make sure that the products reach you in perfect condition without any delay, so that you do not feel reluctant while availing our services in near future.
For all the products that need to be shipped within India, the shipping cost will be calculated as per the standardized shipping costs of our logistic partners. However, orders that need to be shipped outside India require additional shipping cost. The cost will be determined based upon the weight of the product and the delivery location. For international orders that cost above Rs 45,000/-, we offer free delivery. For domestic orders, all orders above Rs 1000/-, we offer free delivery
Both the international and the domestic orders are processed, shipped and delivered via the best courier companies available, to ensure that the buyers experience precise delivery without any damage and in specified time.
Time to ship mentioned on our website against each item is indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. If, for any reason, there is going to be a delay in shipping we will notify you by e-mail.
The estimated time of delivery is within 4 working days for domestic orders and 21 working days for international orders, post the clearance of the payment and the processing as indicated along the with the product. All orders get shipped within 1-3 working days from the warehouse. In case the product requires stitching or customization, additional processing time is required for delivering the product depending on the nature of the customization and stitching needed. In most cases, your order will be processed within 24 hours of your placing it.